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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Police Department

15

  • Calling the correct number when you need assistance is essential. If you have an emergency need for Police, Fire, or Medical Assistance, dial 911. The 911 dispatcher will ask for pertinent information to put into the computer for dispatching the appropriate personnel to your emergency. This line is staffed 24 hours a day, 7 days a week.

    If you need to reach a particular Town of Manlius Police Officer you should call 315-682-2212 and request to speak with that officer. If the officer is not on duty at that time, you will be directed to their voicemail. If you call after hours, you can listen to a prerecorded message and follow the instructions to leave a voicemail in an officer's voicemail.

    If you would like to leave information anonymously, you can either dial 315-682-TMPD or you can send an email. If you would like an officer to call you back, you must leave your phone number. For the tips email and other information, please see the
    Police Department

  • The safety of our youths is of great importance to us. If you cannot eliminate the problem at hand by contacting the parents of the youths, you should call us so that we can take appropriate action.
    Police Department

  • The traffic ticket or appearance ticket will list the name of the court along with the time and location of your court date. There are 4 courts located within the Town of Manlius. They are located as follows:
    Town of Manlius Court
    301 Brooklea Drive, Fayetteville
    315-637-3251

    Village of Fayetteville Court
    425 Genesee Street, Fayetteville
    315-637-8070

    Village of Minoa Court
    240 N Main Street, Minoa
    315-656-2203

    Village of Manlius Court
    1 Arkie Albanese Avenue, Manlius
    315-682-7245
    Police Department

  • In the Town of Manlius and the Villages of Fayetteville, Manlius and Minoa, there is no parking on any roadway from 1 a.m. until 7 a.m. between the dates of November 1 through April 15. These parking regulations are meant to expedite the removal of snow from roadways during winter months. Violations may result in ticketing and or towing of your vehicle.

    Police Department

  • If you are stopped by a police officer, you should understand that the officer must take necessary steps to ensure his or her safety. If you are stopped:
    - Pull as far over to the right side of the roadway as possible.
    - Stay in your vehicle unless you are otherwise directed.
    - Place your hands on the steering wheel in view of the officer.
    - If it is dark, turn on your dome light.

    The officer may ask for your driver license, vehicle registration, and proof of insurance. If these items are located in an unusual place, advise the officer of this prior to reaching for the item. The officer will state his or her reason for stopping you. You may disagree with the officer and are free to explain your reasoning, but you should not become confrontational with the officer.

    The officer may issue you a traffic ticket which will contain information on you, the vehicle you were driving when you were stopped, the location of the alleged offense, and a date, time and location for a court appearance. If you wish to plead guilty to the offense, you may mail the traffic ticket to the returnable court listed on the ticket. If you believe that you are not guilty of the offense, you may explain this to the judge at your court date.
    Police Department

  • The number of drinks it takes to become legally intoxicated varies from person to person. Blood Alcohol Concentration (BAC) is the percentage of alcohol in a person's bloodstream. In New York state, a person is legally intoxicated if their BAC is 0.08% or higher. The following contain the same percentage of alcohol:
    - 12 ounces of beer at 5% alcohol content
    - 5 ounces of wine at 12% alcohol content
    - 1.5 ounces of 80 proof liquor at 40% alcohol
    - 12 ounces wine cooler at 5% alcohol content

    For more information on driving while intoxicated laws and penalties, visit the
    Police Department

  • If you think someone may be missing, contact law enforcement immediately by dialing 911. It is a myth that you must wait 24 hours to report a missing person. Investigation regarding missing persons present a genuine challenge to law enforcement and quick reporting can help. The Manlius Police Department will investigate all persons reported missing until the person is found or has been determined to be a voluntary missing adult.
    Police Department

  • The New York State (NYS) Division of Criminal Justice Services is the state agency responsible for maintaining New York's sex offender registry which provides New Yorkers information about sex offenders living in their communities. The 3 levels of sex offenders are:
    - Level 1 - Low risk of re-offense - offenders are required to register for a minimum of 20 years
    - Level 2 - Medium risk of re-offense - offenders are required to register for life.
    - Level 3 - High risk of re-offense - offenders are required to register for life.

    Risk levels are determined by a judge after a court hearing. To learn if an individual is on the registry, including those whose risk levels are pending, can be obtained by calling 800-262-3257. (Sex offenders who finished serving their sentence prior to 1996 will not be on the registry as the law was not created until 1996). Callers must be able to provide the individuals name, and one of the following:
    - An exact address
    - Date of birth
    - Driver license number
    - Social security number

    More information on sex offenders can be found on the NYS Division of Criminal Justice Services website.
    Police Department

  • Local laws cover a wide range of topics to include:
    - Littering
    - Noise control
    - Peddling
    - Solicitation

    Local laws vary between the 3 villages of Fayetteville, Manlius and Minoa as well as the Town of Manlius. For more information, check out our Quick Links section of
    Police Department

  • Town of Manlius residents may obtain a Handicap parking permit at the Manlius Town Clerk's office located at:

    301 Brooklea Drive

    Fayetteville, NY

    315-637-3521


    Applicants will need to have the following in order for the Town Clerk to process a Handicap Parking Permit:

    - A completed MV 664.1 form 

    - New York State Drivers License, if you don't have one a valid photo ID

    - The individual applying does not have to appear in person. We will still need the completed form and ID for the person.


    More information on handicap parking and how to obtain a parking permit or license plate can be found in our

    Police Department

  • Town of Manlius Police Officers are committed to and have received extensive training in the standards of conduct by which they are expected to conduct themselves. If you feel that an officer exceeds these standards, you may submit a letter to the Chief of Police requesting that the officer be commended. Your letter of appreciation will be forwarded to the officer and a copy of the letter will be placed in the officers personnel file.

    If you feel that an officer has conducted themselves in an inappropriate manner, you may report such actions to the Police Department by telephone or in written form. If you wish, you may remain anonymous. A supervisor will process the complaint, and the complaint will be fully investigated. If the complaint received is not anonymous, the complainant will be notified of the outcome within 30 business days.
    Police Department

  • If you are a victim of a crime that occurred within the Town of Manlius, you should report the crime as soon as possible by calling 911, or you may come into the Police Department to file a complaint. We do not take reports over the phone. If the crime occurred outside the Town of Manlius, you need to contact the police agency within that jurisdiction to report the crime.

    When this Police Department receives your complaint, we will ask the particulars of the incident. In most cases, we will ask you to provide a supporting deposition so that we can proceed with criminal charges if an arrest is made. Your participation in the investigation is crucial and we will maintain contact with you throughout the investigation. If you discover information that may assist in the investigation, you should contact the Police Department immediately. If an arrest is made, we will forward a copy of all relevant reports to the Onondaga County Districts Attorneys Office and we will testify in court as required.

    The DA's office is responsible for prosecuting the person(s) arrested for the crime and therefore would likely contact your for additional information. You may also contact the DA's office to determine the prosecutorial status of the arrest. Persons under the age of sixteen (juveniles) are handled by the County Attorney's office.
    Police Department

  • If you have experienced financial hardship as a result of a crime, you have several options for restitution:
    - You may request restitution from the arrestee through the DA's office.
    - You may commence a civil action against the arrestee.
    - You may be eligible for assistance from the New York State Crime Victims Board.

    For further information, visit the
    Police Department

  • If you are involved in an incident in which a police report was taken, you may request a copy of that report from the Town of Manlius Police Department. In some cases, certain reports or portions thereof are not available. If you call the records section at (315) 682-2212 they will be able to determine if the report is complete and if you are eligible to receive a copy. You may need to provide a written request for the report. Reports can not be faxed, but can be mailed if you provided a self addressed stamped envelope.
    Police Department

  • OCRRA offers directions and guidance for residents to properly dispose of used sharps and syringes in their residential trash. Learn more about disposal here: https://ocrra.org/how-do-i-get-rid-of/sharps/


    Police Department

Highway Department

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  • Call the Town of Manlius Trash & Brush Liaison Sharon Lake at 315-637-8815 or, Syracuse Haulers at 315-426-6771.

    Highway Department

  • Call Town of Manlius Trash & Brush Liaison Sharon Lake at 315-637-8815 or a tree or landscaping service.

    Highway Department

  • We will do this if it is in our right of way (within 25-30 feet from the center of the road depending on location of road). Otherwise, you are responsible for taking care of this matter.
    Highway Department

  • We will grind stumps if they are located in our right-of-way.
    Highway Department

  • Blue bins can be picked up at the town highway garage weekdays between 7 a.m. and 3 p.m. Only 2 bins allowed per household.

    Highway Department

  • The town Highway Department does not pick these up nor are we responsible for the disposal of these items. Call OCCRA at 315-453-2870.
    Highway Department

  • We will come and remove the dead deer if it is a Town owned road (named roads). Dead deer on state and county roads should be referred to them.
    Highway Department

  • If it relates to drainage on a town road, we will add it to our list of items to fix. If it relates to a water delivery problem, then they should call OCWA at 315-455-7061.
    Highway Department

  • You should call Onondaga County sewer maintenance at 315-435-3157.
    Highway Department

  • We have one full-time roadside mower that mows continuously all summer long. We will mow all town owned roads about 3 times during the summer season.
    Highway Department

  • Yes, you may bring brush (and Christmas trees) here to drop off, and we will grind them into mulch.
    Highway Department

  • There is a limited supply of free mulch here at the town Highway Department available for town residents to pick up. Residents are responsible to load their own mulch.
    Highway Department

  • Your neighbor may live on a state, county, village, or a neighboring town highway.
    Highway Department

  • Our plow routes take approximately 3.5 - 4 hours to complete. Your road will be addressed sometime during each plow run.
    Highway Department

  • Even though it is not legally required, we will gladly fix your mailbox if it is hit by one of our plow trucks. We are not responsible to repair mailboxes damaged by private driveway plows.
    Highway Department

  • We do not intentionally plow more snow in your lawn than your neighbor’s lawn, but depending upon your location, this could happen.
    Highway Department

Justice Court

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  • When paying traffic fines in person, we accept cash or MasterCard and Visa credit/debit cards. No personal checks are accepted. Fines can also be paid through the mail with money orders or by using the bottom portion of the invoice for payment by MasterCard and Visa credit/debit cards. We can not accept payments by phone or by Fax. If payment is made by credit/debit card, a 2.99% fee is incurred for processing.
    Justice Court

  • You may answer minor traffic infractions by mail. A misdemeanor charge requires a personal appearance. See information relating to
    Justice Court

  • There is a mandatory State Surcharge of $93 on all traffic infractions, and $63 on equipment infractions. The Judge will impose fines as provided by law.
    Justice Court

Small Claims Court

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  • No, you do not need an attorney for a small claims case.
    Small Claims Court

  • You may file a small claim if the defendant resides in, or has a business in the Town of Manlius. Claims may be made for amounts up to $3000. There is a $10 fee for claims up to $1000 and $15 fee for claims between $1001 to $3000. Filings are done at the Court office. If you have questions,
    Small Claims Court

  • That will be determined by the Judge at your court appearance.
    Small Claims Court

  • - From 690 East, continue on 481 S to Exit 3E.
    - Follow the signs to Fayetteville, continuing on Route 5 past the Fayetteville Town Center.
    - When you reach the top of the bridge, turn left onto Brooklea Drive, at the stop sign bear right.
    - When you reach the Town Hall, you will see signs directing you to the Court.

    From the thruway, take Exit 34A to 481 S to Exit 3E. Then follow the directions above.
    Small Claims Court

Flood Zone

5

  • The Federal Emergency Management Agency (FEMA) determines whether properties are within or outside of a flood zone. For more information, visit the
    Flood Zone

  • If a property is within a flood zone, you may be required to purchase flood insurance when buying, building or improving structures on that property. Additionally any building or improvement of structures will be subject to special requirements, depending on the exact nature of the project. You should call or visit the Planning and Development office before undertaking any building project if you think your property is in a flood zone.
    Flood Zone

  • You can view the Flood Hazard Maps at the Town Hall:
    Planning and Development Office
    301 Brooklea Drive
    Fayetteville, NY 13066
    Flood Zone

  • The Town of Manlius does not have the authority to remove, or help you remove your property from a flood zone. To have your property removed from the flood zone, you must go to the Federal Emergency Management Agency (FEMA). FEMA can be contacted at 877-FEMA MAP, or by visiting the
    Flood Zone

  • The Town of Manlius administers the Flood Hazard Mapping Program. The Town can help you locate your property on the flood zone maps; however, we need a survey of the property in order to make this determination. If your property has been found to be in the flood zone by FEMA, even if the Town of Manlius determines that it is outside the flood zone, you must go to FEMA to be removed. FEMA will not remove you from the flood zone based on the fact it is the Town of Manlius's opinion that your property is outside the flood zone. You must provide the documentation that FEMA requests to be removed.
    Flood Zone

Receiver of Taxes

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  • The County and Town taxes are sent out the end of December and are due January 31st. This tax bill covers from January thru December of the current year. The School taxes are sent out the beginning of September with the due date varying from year to year depending on when they are mailed out. Thirty days are allowed for the collection. The School tax bill covers from July 1st of the current year thru June 30th of the next year.

    Receiver of Taxes

  • County, Town and School Taxes for the town of Manlius are collected at the Receiver of Taxes Office, 301 Brooklea Dr. Fayetteville NY 13066. Tax payments that are not delinquent should be made payable to Laura Peschel, Reciever of Taxes. Town and County taxes are collected January 2nd through March 31st and School Taxes are collected from September 1st through October 31st. Delinquent tax payments are payable to the Onondaga County Chief Fiscal Officer, 421 Montgomery St. PO Box 1004, Syracuse NY 13201-1004. Town and County tax payments should be payable to the County after March 31st and School taxes are payable to the county after October 31st. 

    Penalty dates should be verified with the Receiver of Taxes as those dates fluctuate on a yearly basis. 

    Receiver of Taxes

  • Yes. Credit or Debit Card payments must be made in person or paid online at taxlookup.net  and they will also be charged a 2.65% user fee. E-checks are now available online only at taxlookup.net for a $1.50 service fee. 

    Receiver of Taxes

  • Yes. For the Town & County a partial payment can be made at anytime and be any amount, penalties do apply on any payment that is made after the penalty free period ends. The first partial payment may be any amount at any time.  There may be four payments for County & Town taxes and three payments for School taxes. Each payment after the due date must include current penalties only on the remaining balance that is due. No partial payments may be accepted on properties with delinquent taxes, unless in a current installment agreement at the county. All payments made after the close of collection at the town have to be made in full at the county.

    For School Taxes the first partial payment maybe any amount and must be made during the penalty free period. 

    Receiver of Taxes

  • Yes, we accept US Postal postmarks, Fedex, Airborne, UPS, Brown and DHL. Mail postmarked with the due date is accepted. Metered mail DOES NOT constitute a postmark.

    Receiver of Taxes

  • According to the current law it would be late as it could not be postmarked on the due date. Online banking gives the number of days it takes to process the payment. Leave enough days for the payment to be in the office on or before the due date as the envelopes do not come postmarked and are not accepted.

    Receiver of Taxes

Recreation

3

  • The Town of Manlius owns no parks. However, there are parks within the Town that are owned by other governmental agencies.

    - Green Lakes State Park (New York State) - (315) 637-6111

    - Mill Run Park (Village of Manlius) - (315) 682-9171

    - Beard Park (Village of Fayetteville) - (315) 637-4715

    - Canal Park - (Village of Fayetteville) - (315) 637-4715

    - Lewis Park - (Village of Minoa) - (315) 656-3100

    Recreation

  • There are 2 brochures available online each year. The Spring/Summer brochure is available early March and the Fall/Winter is available early September. You can sign up to receive the brochure by email each time a new one is posted or read
    Recreation

  • Yes, the company that we use to take credit card payments charges a non-refundable fee of 2.9% plus $0.30 per transaction. You can register for multiple programs in one transaction. If you want to avoid this fee you may still mail or bring in a check to pay for the program at the Town of Manlius Recreation Office. Please be sure that your profile is done online at RecDesk before mailing in a check.

    Recreation

Trash & Brush

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  • Any Town of Manlius residential property owner of a 3-family or less home and who does not live inside any of the Villages of Fayetteville, Manlius or Minoa. If you live in any of these villages, you must contact your local Department of Public Works for information on your trash and/or brush districts. For more information, please contract the Town of Manlius Trash and Brush Coordinator at (315) 637-8815.

    Trash & Brush

  • The annual charge for trash enrollment is $361 for a single family, $722 for a two-family and $1083 for a three-family house. Brush enrollment is $65.10.

    The charge(s) after enrolling is/are for the district(s) you are enrolled in will appear annually on your January property tax bill. If you join mid-year, there is a prorated charge for the Trash District only; there is no proration for mid-year brush enrollment.

    Trash & Brush

  • Once enrolled there is no mid-year cancellation/reimbursement. In order to no longer have a trash and/or brush charge, you must notify the Town of Manlius Coordinator in writing by September 1 to cancel either of these services and the effective date will be January 1 of the following year.
    Trash & Brush

  • For trash and/or brush pickup problems please call Syracuse Haulers first to try to resolve your problem. If you do not obtain a solution to your problem please contact the Town of Manlius Trash and Brush Coordinator.
    Trash & Brush

  • Syracuse Haulers will provides residents with the standard 95 gallon carts, one trash and one recycling. If you are interested in smaller totes or an additional set, you will need to contact Syracuse Haulers to request them, their phone number is (315) 426-6771.

    If containers have not been delivered to you, please contact Sharon Lake at (315) 637-8815 to make sure you are signed up for trash service.  

    Trash & Brush

  • To have your trash and recycling picked up, wheel the provided garbage carts to the end of your driveway and turn them so that the handle is facing your house.  Syracuse Hauler's equipment requires spacing between the two carts to allow the arm to grab them.  The containers should closed all the way to ensure all the contents make it in to the truck.  If you have additional trash that doesn't fit in the containers, you can contact Syracuse Haulers at (315) 426-6771 to arrange for additional pickup for a fee.

    Trash & Brush

  • ALL YARD WASTE MUST BE CONTAINED AND/OR BUNDLED. LOOSE PILES OF YARD WASTE WILL NOT BE PICKED UP. There is no limit on the amount of brush you may put out. If you are planning on having a lot to dispose of on a pick-up day please give Syracuse Haulers a ‘heads up’. The weight limit for brush/yard waste is 50 pounds per container. Please do not use plastic bags to hold your yard waste. Use either the biodegradable paper bags and/or rigid containers (even an old trash can is acceptable. Make sure the lid is off so that the hauler knows it is brush and not trash). Sticks/branches must either be in a rigid container or bundled with string or hemp twine. No wire please. In addition, any sticks/branches must not exceed five (5) feet in length or three (3) inches in diameter. Anything bigger requires a fee for pick-up. In this situation, please contact Syracuse Haulers to find out the charge and to arrange a pick-up date. Another option for disposing of your branches and trunk pieces is to take them to the Town of Manlius Highway Department where, from 6:30am to 2:30pm, Monday through Friday. There is an area available to dump these items at no charge. Please contact the Town of Manlius Highway Department at 315-656-3090 for more information (absolutely no landscapers are allowed to dump at the Town of Manlius Highway Garage.)

    Trash & Brush

  • Your trash/recyclables and/or brush must be out by 6 am on your collection day, or the night before. Syracuse Haulers can come anywhere from 6:00am to 5:00 pm on the day of your pick-up. There may be two different trucks that pick up the trash and recyclables (one for trash and perhaps a different truck for recyclables). Please remember that if your trash and/or yard waste is put out after the hauler has been through your area you will have to wait for your next pick-up day. It is very important to have your trash and yard waste out no later than 6 am of your pick-up day.

    Trash & Brush

  • All trash and recycling must fit within the provided carts and the lid must close. Regarding the brush, there is no actual limit. However if you are planning on having an unusually large amount, please contact Syracuse Haulers before your pick-up day to give them a heads up. 

    Trash & Brush

  • There is no official large- item- pick-up day in the Town of Manlius (for residences located outside of a village). For a fee, Syracuse Haulers and OCRRA can help you dispose of most of these items. Please contact either for details and fees. FYI: any item(s) you want to dispose of through OCRRA must be transported to them. They do not pick up items. Visit their website for guidance or call (315) 453-2866. If you would like to have Syracuse Haulers come to your residence to take something away call them, tell them what you have to dispose of and they will tell you the cost and when they will be there to pick it up.

    Trash & Brush

Dog Control

1

  • The Town of Manlius and the three villages of Fayetteville, Manlius and Minoa have laws that require all dogs be leashed or confined. Dogs must also be licensed and licenses can be obtained at the Town Clerks office. You may report violations of these leash or license laws to the Town of Manlius Dog Control Officer at 637-3521.
    Dog Control

Neighborhood Sidewalk Program

6

  • The Town of Manlius will own and maintain sidewalks. 

    Neighborhood Sidewalk Program

  • The Town of Manlius will arrange for snow removal. 

    Neighborhood Sidewalk Program

  • You will need to fill out the Neighborhood Sidewalk Program Application with a petition from 65% of property owners in support of forming the district to start the process. 

    Neighborhood Sidewalk Program

  • The Town Board decides who benefits from the specific project and what parcels would be included. 

    Neighborhood Sidewalk Program

  • A permissive referendum is a petition that requests a vote to be held. The referendum petition must be signed by at least 5% of the owners in the proposed district or by 100 property owners, whichever is less. Property owners would have 30 days to pass this petition after the Town Board voted to create the sidewalk district. Then the district would be subject to a vote.

    Neighborhood Sidewalk Program

  • Adding sidewalks to your neighborhood has no impact to your assessment because a sidewalk is for public use.

    Neighborhood Sidewalk Program

  1. Town of Manlius Logo

Contact Us

  1. 301 Brooklea Drive

  2. Fayetteville, NY 13066


  3. Town Hall

  4. Hours of Operation

  5. M-F 8:30 AM to 4:30 PM


  6. Phone: 315-637-3414

  7. Fax: 315-637-0713


  8. Town Directory

Police Station

  1. 1 Arkie Albanese Avenue

  2. Manlius, NY 13104


  3. Phone: 315-682-2212

  4. Fax: 315-682-4527


  5. Police Department Directory

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